Terms of Service

Last updated: December 2024

Important Medical Disclaimer

This service is for screening and informational purposes only. It is not intended to diagnose, treat, cure, or prevent any disease. Always consult with qualified healthcare professionals for medical advice and diagnosis.

1. Introduction and Acceptance

Welcome to Mamsa Health Technologies ("Mamsa," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our voice health screening platform and related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

Our Service provides voice biomarker analysis for health screening purposes. This technology analyzes vocal patterns to identify potential health indicators but does not replace professional medical evaluation.

2. Service Description and Medical Limitations

What We Provide:

  • Voice biomarker analysis using AI technology
  • Health screening indicators based on vocal patterns
  • Risk assessment for cognitive and mental health conditions
  • Educational information about voice health

What We Do NOT Provide:

  • Medical diagnosis or treatment recommendations
  • Replacement for professional healthcare
  • Emergency medical services
  • Guaranteed accuracy of health predictions

Critical Notice: If you are experiencing a medical emergency, call emergency services immediately. Do not rely on our Service for urgent medical situations.

3. User Responsibilities and Eligibility

Eligibility:

  • You must be at least 18 years old to use our Service
  • You must provide accurate and truthful information
  • You must have the legal capacity to enter into these Terms

Your Responsibilities:

  • Use the Service only for its intended screening purposes
  • Provide clear, unaltered voice recordings
  • Consult healthcare professionals for medical decisions
  • Keep your account information secure and confidential
  • Report any technical issues or concerns promptly
4. Privacy and Data Protection

Your privacy is paramount to us. We are committed to protecting your personal health information in compliance with HIPAA and other applicable privacy laws.

Data Collection:

  • Voice recordings for analysis purposes
  • Basic demographic information
  • Usage analytics and performance metrics
  • Contact information for service delivery

Data Protection:

  • Enterprise-grade encryption for all data
  • Secure cloud storage with access controls
  • Regular security audits and compliance reviews
  • No sharing with third parties without consent

For detailed information about our privacy practices, please review our Privacy Policy.

5. Limitations and Disclaimers

Accuracy Limitations:

While our technology achieves high accuracy rates (97.14% sensitivity for Alzheimer's detection), no screening tool is 100% accurate. Results may include false positives or false negatives.

Service Availability:

We strive to maintain continuous service availability but cannot guarantee uninterrupted access. We may perform maintenance, updates, or experience technical issues that temporarily affect service.

Limitation of Liability:

To the maximum extent permitted by law, Mamsa Health Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

6. Payment Terms and Refunds

Free Services:

Basic voice analysis features are provided free of charge with no payment required.

Premium Services:

  • One-time payment of $49 for comprehensive health screening
  • Payment processed securely through encrypted channels
  • Instant access to premium features upon payment confirmation

Refund Policy:

Due to the immediate delivery of digital health analysis, refunds are generally not available. However, we will consider refunds on a case-by-case basis for technical issues or service failures.

7. Intellectual Property Rights

The Service, including all software, algorithms, designs, and content, is protected by intellectual property laws. Mamsa owns or licenses all rights to the Service.

Our Rights:

  • 14 patents protecting our voice analysis technology
  • Proprietary AI algorithms and models
  • Trademarks, logos, and brand elements
  • All content and user interface designs

Your Rights:

  • Limited license to use the Service for personal health screening
  • Right to your personal data and analysis results
  • Right to request data deletion (subject to legal requirements)
8. Termination and Account Suspension

Either party may terminate this agreement at any time. We reserve the right to suspend or terminate accounts for violations of these Terms.

Grounds for Termination:

  • Violation of these Terms of Service
  • Fraudulent or abusive use of the Service
  • Providing false or misleading information
  • Attempting to reverse engineer our technology

Effect of Termination:

Upon termination, your access to the Service will cease, but your data will be retained according to our Privacy Policy and legal requirements.

9. Changes to Terms

We may update these Terms periodically to reflect changes in our Service, legal requirements, or business practices. We will notify users of significant changes through email or prominent notices on our platform.

Continued use of the Service after changes constitutes acceptance of the updated Terms. If you do not agree to changes, please discontinue use of the Service.

10. Contact Information

If you have questions about these Terms of Service or need support, please contact us:

Mamsa Health Technologies

Email: support@mamsacare.com

Legal: legal@mamsacare.com

Response time: Within 24 hours

These Terms of Service constitute the entire agreement between you and Mamsa Health Technologies regarding the use of our Service.